Handling of Personal Information
In order to manage personal information appropriately, the Company follows Company rules in gathering, using and entrusting the handling of personal information to third parties. Disposal of personal information shall also be carried out appropriately.
Purpose of Use
Personal information of customers is collected to provide a more enjoyable, personal and convenient shopping experience. Personal information of customers may be used to support and enhance the use of our Site, including but not limited to providing customer service; sending marketing emails and direct mailers; fulfilling your order; any other methods of supporting the use of our site.
Customers will automatically be added to the Company’s electronic mail list upon registering an account.
If any necessity arises for the use of personal information beyond its initial purpose of use, the Company will inform and obtain consent from the customers.
The Company may share the use of the following personal information with its affiliates:
- Items of personal data that may be shared: Name, address, telephone number, e-mail address, product purchase history
- Purpose Questionnaire, product monitoring, campaign announcements, dispatch of products/prizes
- Name of person or corporation responsible for the management of personal information MANDOM CORP. (SINGAPORE) PTE LTD.
Disclosure/Supply of Personal Information
The Company will not disclose/supply personal information of customers to anyone except for approved third-party vendors who are hired for specific functions, including but not limited to order-fulfilling, delivery, email, processing of payments and more. These vendors have access to customers’ personal information but may not use them for other purposes other than the function they have been hired to fulfil. The Company may disclose the personal information of customers should there be a legal obligation for disclosure.
The Company adopts appropriate security measures to protect the personal information of customers and prevent illegal access, loss, damage, tampering with or leaking of personal information. With regard to access to databases containing personal information, the Company restricts the number of staff with authority of access and takes stringent measures in order to prevent illegitimate use of personal information by Company staff as well as external agents. Should any problems occur, the Company takes speedy remedial action.
Requests Concerning Personal Information from Customers
Requests from customers to view, correct, delete and take other such action over their own personal information shall be dealt with accordingly by the Company’s support team. However, to prevent the leak of personal information to third parties, the request is handled only when the Company can confirm the identity of the customer.
Personal Information of Minors
The Company provides the same protection to the personal information of minors as with adults. Provided however that, the consent of parents/guardians may be sought as necessary.
Effective 12 August 2022.